Product

The operational claim file — from intake to management view.

SchadenNetzwerk does not sit beside the claims process. It makes the process itself visible, assignable and controllable.

Six stages. One leading record.

The file progresses through a controlled sequence rather than through disconnected channels.

01

Capture

Vehicle and keeper data are transferred from a readable document and verified.

02

Complete

Required information, photos and evidence are assigned to the case.

03

Document instruction

Customer choice and instruction are stored with the case.

04

Assign partners

Roles are coordinated according to the documented customer selection.

05

Control execution

Tasks, deadlines, communication and open actions stay visible.

06

Evaluate

Status and KPI provide management-level transparency.

Designed for real operational handovers

The product connects the service desk, workshop, assessors, legal counsel, mobility partners and management without pretending that every role performs the same task.

Clear boundary

SchadenNetzwerk manages the concrete case. R-SOS analyses and improves the business operating model.

Product views

Public screenshots are drawn from the platform and anonymised for publication.

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