Start and end
Define the event that starts the clock and the payment event that closes it.
Definition
Days to cash in claims management
Days to cash measures the time from claim intake to cash receipt and connects process quality, documentation, follow-up and liquidity.
Updated 14 July 2026 · Scope: Germany
In practice
Median over average
Use median values to avoid a few extreme cases distorting the picture.
Action logic
Break delays down by missing documents, approval, repair, invoicing and collection status.
Scope and professional boundary
The content is operational guidance for the German claims context. It is not legal advice and does not replace case-specific assessment by authorised professionals.
Related product view
See how the corresponding process is represented in the platform.
Explore the product